Warranty & Returns
SEEED guarantees to provide accurate descriptions and high quality product. If Customer has any problems with any executed purchase order, please notify SEEED within 60 days from
the date of shipment.
UNLESS OTHERWISE EXPRESSLY STIPULATED IN PERTICULAR AGREEMENT OR PURCHASE ORDER, SEEED MAKES NO WARRANTY OF FITNESS, SUITABILITY OR MERCHANTABILITY
OF THE PRODUCT FOR ANY PARTICULAR PURPOSE OR SPECIAL CIRCUMSTANCE.
Warranty Period of product sold by SEEED is 12 months as of the date of delivery.
SEEED will provide economic effort to replace or repair the product free of charge if the defects are caused due to reasons related to raw materials, designation, or
SEEED will repair, replace the product under reasonable charges to the customer if the product defects meets this Warranty Policy.
SEEED will repairs, replace the defective product, or provide on-site technical support for products exceeding the warranty period on reasonable fees.
SEEED will refuse to provide warranty promises if:
a.Products have been beyond the warranty period; or
b.Defections are due to wrong use, un-proper maintenance or storage, or breach of user guides or menu provided by SEEED; or
c.Defections are results of Force Majeure, which shall mean any acts of law, natural disaster, war, riots, strikes, insurrections, tsunami, typhoon, earthquake, terrorism,
governmental sanctions, legislation changes or any similar event beyond such party’s reasonable control; or
d.Customer has conducted repair actions to the products.
e.For those specific product (e.g. Azure Sphere MT3620 Development Kit ) as notified to Customer expressly, in cases that the product is free from any Quality Defect and
the productpackage has been opened by Customer.
Returns & Refund
If customers want to return products for non-quality related reasons, the return period for products sold by SEEED is 7 days as of the date of delivery. Only unopened and unused product can be returned.
No returns will be accepted without having previously obtained a return authorization. All returns must be in its original mint and clean condition. Returns on damaged, scratched,
programmed, burnt, or otherwise ‘played with’ product will not be accepted. The product must then be returned in its original packaging with its receipt and a small note for the reason
of the return. The note will help SEEED to serve Customer better and improve our products. Reimbursement will be denied for any product not conforming to the abovementioned
Customer shall cover the cost of returning the product. Shipping fees will only be refunded if the return is a result of a shipping error on SEEED’s part.