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/FAQs
FAQs 2020-07-24T21:21:48+08:00
What method does the API support? 2020-05-22T09:40:23+08:00

HTTP, MQTT and Websocket.

How much does SenseCAP Software cost? 2020-05-22T09:40:03+08:00

Charges are based on the number of messages uploaded and the number of times the API is used.Each device has a large amount of free quota, the follow-up charge price is very low, specific charge details refer to product page

What kind of software services does SenseCAP offer? 2020-05-22T09:39:34+08:00

SenseCAP Portal, App for iOS and Android, Open API Interface, Open Dashboard, etc.

Does the Sensor support remote firmware upgrades? 2020-05-22T09:38:32+08:00

No, only local upgrades are supported.

Can I just buy a LoRaWAN Sensor and don’t buy a gateway? 2020-05-22T09:38:18+08:00
Yes, SenseCAP Sensor is fully compliant with LoRaWAN specicifcations and can be used with standard LoRaWAN gateways.
Please choose the corresponding gateway according to the sensor frequency. Seeed also provides SenseCAP LoRaWAN Gateway for you to use with SenseCAP Sensors seamlessly without extra huge workload for provisioning.
What is the minimum data reporting frequency when multiple sensors are connected to a gateway? 2020-05-22T09:37:15+08:00

5 minutes.

Does the sensor support remote setting of the interval period for data escalation? 2020-05-22T09:37:11+08:00

The LoRaWAN sensors do not support remotely setting the collection cycle. LoRa PP (Private Protocol) sensor supports remote collection cycle setting.

Does the sensor probe have a decay period and how often should it be replaced? 2020-05-22T09:37:06+08:00

The average service life of the sensor probe is 3 years. As time goes by, large data drift will accumulate. Please refer to the specifications of the corresponding sensor for details.

Does the LoRaWAN sensor support downlink commands? 2020-05-22T09:37:02+08:00

Currently the LoRaWAN Sensor uses the LoRaWAN Class A protocol and only supports data upload.

How long does the Sensor’s battery last ? Can I charge ? Can I change it ? 2020-05-22T09:36:57+08:00

The battery lasts for 3 years when reporting data once per hour. The more frequent the report is, the shorter the battery life is. Users need to buy extra custom batteries for replacement.

Does the gateway support remote upgrade? Will the upgrade interrupt the service? 2020-05-22T09:36:52+08:00

YES, support firmware and Application remote upgrade, there is a short break on firmware upgrade, the Application upgrade will cause no service break.

How to get access to the Internet? 2020-05-22T09:31:36+08:00

The LoRaWAN gateway supports Ethernet and 4G (LTE cat.1).